News

4 years ago

The must-have features for your workforce management software

workforce management software

The must-have features for your workforce management software

Workforce management is what it says on the tin – a combination of effective staffing, forecasting, scheduling, and making necessary adjustments to ensure your business is running as smooth as possible. Getting this harmonious workflow in your business is a delicate task, requiring extreme organisation and endless tweaks to the tasks at hand to make sure your employees have everything they need to remain engaged, productive, and satisfied in their work.

That is why the most effective way to handle your workforce is by using dedicated software. So, if you’re looking for something to lighten your load while improving the quality of your workforce management, here is what you should be looking for.

Real-time processing

It’s 2019. There is no place for workforce management systems that don’t update themselves in real time. Without this feature, you’ll have inaccurate data, leading to poor outcomes for your management and staff. With live employee data and task management, your employees can stay on track. They can see how close they are to meeting KPIs, and your human resources team will have access to everything they need to nurture your work culture.

Employee engagement

Modern businesses recognise the importance of employee engagement in reaching their business goals. Teams with high employee engagement are 21% more productive than those who are not engaged. You need to design your workflow management system to foster engagement. The My Colleague software, for example, is easy to use, allows staff to communicate effectively, gives employees personal targets to keep them focused on their work, gives employees benefits and perks, gives them clear feedback mechanisms, facilitates easy holiday requests, and carries out an employee of the month award. These things have been incorporated specifically to give staff the boost they need and build loyalty between you two.

Transparency

A cloak-and-dagger approach to workforce management will not succeed in this day and age. People are becoming less tolerant of knowing they are just a piece in someone else’s game. If your workers are investing their time in your company, they want to know what they are working for. They want to know if you’re an ethical business, if they’re being treated fairly, and what loyalty gets them.

Your workforce management software should be able to show them all of this information with active support services and clear, up-to-date reporting on the business goals and how close they are to meeting them, and information as and when they need it. This way, workers don’t feel trapped and work together with you towards the same goals, happy to come to work each day.

Automation is hugely important in business today. It provides efficiency and increased productivity for your business. But, your workforce management systems shouldn’t just focus on this.

My Colleague blends efficient, automatic, workforce management with key aspects to improve employee engagement and satisfaction, providing one of the most comprehensive and effective management systems in 2019. To find out how My Colleague can revolutionise your workforce, get in touch with TPSG on 01782 213 116.

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