What are the benefits of seeing your products from start to finish?
The ultimate goal for any business is to develop and grow. If you outsource your products, you may think learning their entire process is a waste of time, something that could be better spent actually working. But what if we told you that educating yourself on your products’ processes from start to finish could actually benefit your business? Here’s why.
We all know that customers love to ask questions. Whether it’s about your recent holiday or the material and exact specifications of the gin glass you’ve just handed them. By taking the time to learn a product’s complete process, you’re building your knowledge. As a result, you’ll be better equipped to answer customer questions and provide more insight into your business’s products.
As the head of a company, you should know everything that’s going on. Just because the development of some products may happen off-site it doesn’t mean you should forget about it.
Sustainability has become a pressing concern for a lot of businesses. 88% of consumers want businesses to help them live more sustainably. So it’s important to look into ways to make more sustainable choices and decrease our impact on the environment.
Along a similar vein, 73% of consumers would pay more for a brand that guaranteed complete transparency. If you don’t actually know the process of a product, how can you be completely transparent about its environmental impact? By viewing the whole process, you know exactly what goes into making your products.
Also, if you don’t know how sustainable your process is, how can you ever try to improve it?
Viewing your product’s processes will also give you confidence they are reliable. You’ll see exactly what goes into each piece and what the time frames are. You’ll be in a better position to assess whether you’re getting good value for money or if you’re getting ripped off.
It’s important you have a complete grasp of your business and its operations. Just because a product is outsourced doesn’t mean its process is irrelevant. You can improve your product knowledge, build confidence, and take more control of your environmental impact by keeping yourself in the loop.
At PSG Catering, Bar and Janitorial Supplies, we offer full transparency for our customers. Why not arrange a factory tour to see exactly how your products are made? We provide high-quality products with a streamlined service and will always try to go above and beyond. If you have any questions, get in touch on 01782 213116.
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